友嘉因应未来工业4.0趋势，了解到信息化、可视化与e化是工业4.0必备基础。因此，友嘉于2011年正式导入FNPS生产系统（FEELER New Production System），并于今年8月8日在友嘉台中厂举办FNPS精实生产成果发表会，以资讯翻转为主题，邀集友嘉全体员工、集团台湾姊妹厂人员、30余家零组件供应商等共同参与，透过简报与工厂导览介绍方式，呈现友嘉在FNPS上的努力成果，当天展示内容让在场与会伙伴为之惊艷。
友嘉李进成总经理表示，FNPS前三年为蹲马步打基础时期，起初让公司员工先了解改善手法（如小改善、OPL等），并建立新的生产模式；2015年开始利用生产节拍、产线布置等，结合广告牌管理、物流系统规划等，来达到生产同步化，缩短L/T（LeadTime）；2016年将过去系统未涵盖之作业模式，改以e化方式推动将信息及管理作结合，并发展创立供应商平台、云端系统、智能化系统及数字化系统，有效串联上下游信息，可说是友嘉迈向智慧化工厂相当重要的一步。
值得一提的是，友嘉对FNPS的顺利推动，主要是来自于友嘉集团朱志洋总裁对于精实生产的坚持，以及李进成总经理全程参与的重视，从前端业务到生产，以及终端的售服服务部分，每个阶段均呈现出不同的样貌。如何做好管理，让各单位在沟通上打破三现(现地、现物、现象)并携手合作，将所遇问题提出与各单位讨论是很重要的，精实生产模式即可用最短时间将三现做诠释，透过信息化、可视化与e化让各单位间可相互合作，减少信息上的传输与错误。
目前友嘉已自行开发工业4.0与智慧化工厂推动上所需各项软件，并以FNPS蹲马步打基础的基本功，将人工作业才能达到的信息连结，改以系统登入模式，藉由系统取得的相关大数据，透过e化结合将实际需求内容转以联网方式，提供各作业流程所需之实时信息。而在工业4.0与智慧化工厂推动上，e化、可视化以及信息串联是非常重要的关键，未来友嘉将持续发展及优化各项平台系统及结合集团能量技术，期许提供更优质的产品与服务给客户。
In response to the rise of the Industry 4.0 era, FEELER understands that the foundation of this new trend lies in the real-time information, visualization and digitalization. Therefore, since 2011 FEELER officially introduced the FNPS (FEELER New Production System) and this year, to spread awareness on the theme, organized on August 8th at the FEELER Taichung factory the conference “FNPS Result Publication Meeting”. The entire staff of the company, the staff of the Taiwanese “sister” FFG Companies, more than 30 third-party suppliers and other collaborative partners was all invited to participate to a series of activities that included a conference and a factory tour to give an actual illustration of the invested efforts and stunning results achieved on the FNPS project.
FEELER’s General Manager Mr. James Lee affirmed that it took 3 years of hard work in order to create a solid foundation to the FNPS, allowing the employees to fully understand the various techniques (e.g. small improvements, OPL etc.), and to establish a new production model; the company started taking advantage of the system already in 2015 with a new production rhythm, giving a new set-up to the production line and with a new logistic plan integrated with a supervision system to achieve a synchronized manufacturing organization, cutting down the L/T (LeadTime);
2016 was a crucial year in the evolution of the system, having every operating procedure encompassed within a special pattern, pushing the digitalizing of every aspect, combining information and management and creating a smart cloud platform for the interactions with the suppliers so as to establish an effective information channel between the parties. In doing so, it can be said that FEELER took very important step towards the creation of a Smart Factory.
It is worth mentioning that if FEELER promoted the FNPS it is mainly due to the initiative of the FAIR FRIEND GROUP (FFG) Chairman Mr. Jimmy Chu, who persevered in establishing a reliable production system together with the General Manager Mr. Lee who supervised every stage of the project from the production to the final sale and after-sale service, despite the fact that each of these aspects presented a very diverse appearance. However good the management was, allowing each unit to join hands and work together, discussing the issues encountered was very important in order to realize a functional and reliable production model that could shorten the processing time. Through information, visualization and digitalization, every unit could mutually cooperate to reduce the error in the transmission of the information.
Currently FEELER has implemented its own Industry 4.0 creating a Smart Factory with the support of their self-developed software and now through the FNPS which established a strong foundation to the organization allowing their staff to take advantage of a practical information network when executing their daily tasks.
The old online platform was modified, making room for a new large data system consisting of a digital combination of the actual requests and of the resources already within the network, providing all necessary immediate information to each process being carried out whenever requested by the operator. Furthermore, to promote the Industry 4.0 and the Smart Factory, the digitalization, visualization and information network, which are fundamental aspects, will be further developed in the future by FEELER in order to optimize every item of the platform. It is all a matter of time before all the energies and technologies in the group will be more and more integrated in the hope to provide to the customers the highest level of excellence in the products and services.
